Privacy Policy

PETLOONY online store:

PRIVACY POLICY

This Privacy Policy establishes the terms in which the information that is provided by its users when using our website is used and protected. Petlooney.com, on line store for Biomaa USA LLC and Mascotas y Acuariofilia, SA de CV hereinafter collectively referred as: Petloony; are committed to the security of the data of its customers and users. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree to such changes. If there is any change in this policy, mainly due to changes in regulations, we will communicate them in a timely manner by email to all our clients and users. It should be noted that if a user changed their email address, canceling the one they registered with us, and the new address is not updated in a timely manner by the user in our database, Petloony is not responsible if the information is not received by the user.

Information that is Collected

​Our website may collect personal information, for example: Name, Contact Information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of Information Collected

​Our website uses the information in order to provide the best possible service, particularly to maintain a register of users, orders if applicable, and improve our products and services. It is possible that emails will be sent to you periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with a particular benefit, these emails will be sent to the address you provide. You can opt out of this communication and we will stop, once the cancellation of this service is requested. Petloony is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A cookie means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses. By accepting said file it is created and the cookie then serves information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service for your browsing through our site.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other sites. third parties. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

 We are competitive

By offering quality products to the market with an excellent cost-benefit ratio. We have Passion and Commitment, because we like what we do. We are passionate about what we do, we are committed to quality; the customer satisfaction motivates us to do our job better.

Control of your Personal Information

​At any time you can restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill in a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, transfer or distribute the personal information that is collected without your consent, unless required by a judge with a court order. It reserves the right to change the terms of this Privacy Policy at any time.